eSolutions: Payment

With multiple payment methods supported for bills presented at your Web site or via secure e-mail, all your customers have to do is point and click—no stamps, no envelopes, and no check-writing.  Best of all, DST Output manages the entire payment process.

Features

DST Output’s EBPP solution collects customer bill payments electronically across a number of payment options.

• Supports customer choice by offering multiple payment and transaction types
  • ACH network
  • Credit Card
  • Debit Card (PINless)
  • Express Pay (allows one-time payment without registration)
  • Secure eMail
  • Recurring automatic payments
• Customers may set up more than one payment method per account – identifying the default method and activating alternate payment methods as desired
• Payment-related event notifications via e-mail and SMS mobile alerts – including payments due, submitted, and payment rules ready to expire – let customers view their payment status and history online, promoting self-service
• Includes Credit Card Expiration Management
• CSRs can initiate payments on behalf of customers
• Option to accept payment without presentment
• Encourages electronic adoption
• Supports “green” initiatives
• PCI DSS Level 1 Service Provider
• Pre-integrated with electronic Presentment and Distribution services, including Secure eMail delivery

Benefits

• Supports customer choice with various payment options and types, increasing customer satisfaction and retention
• Enables customers to view their payment status and history online, resulting in reduced call center volume
• Provides greater convenience in paying bills from different accounts

DST Output is a member of NACHA’s PayItGreen initiative. PayItGreen’s mission is to reduce paper’s impact on the environment by providing electronic billing, statements, and payments. For more information, visit www.payitgreen.org.