Experience significant material, postage, and administrative savings by presenting your customer communications electronically – and then turn those electronic communications into powerful marketing opportunities to grow revenue.
With DST Output’s Web-based Consumer Presentment, you can host your customer documents and make them available to end customers 24/7, including bills, monthly and quarterly statements, healthcare explanation of benefits, and insurance policies.
It’s easy. Customers simply register online for access to view their bills or statements in HTML or PDF formats, for one or more accounts, with the ability to pay their bill – all in a few simple clicks.
Features
- Presentment of all customer documents
- Seamless integration with your company web site
- Consolidated view of multiple accounts under one log-in
- Ability to “load all” or only registered accounts
- Statement available notifications via e-mail and SMS mobile alerts
- Turn-key consent management and paper suppression
- Document loaded directly from print streams
- Single-session enrollment
- Customized marketing messages
- Pre-integrated with electronic Payment and Distribution services, including Secure eMail delivery
Benefits
- Accuracy and consistency across all documents
- Reduced costs – infrastructure, materials, postage, customer care
- Helps comply with industry and regulatory guidelines
- Faster delivery and improved customer self-service
- Ability to generate a paper documents if e-mail bounces
- Customers can easily review historical bills and statements in one place, reducing clutter
- Increased revenue opportunities with marketing capabilities
